Our commitment
EBK Distributors respects your privacy and processes personal information lawfully, reasonably and transparently in line with South Africa's Protection of Personal Information Act, 4 of 2013 (POPIA).
Information we may process
We may process business contact details and correspondence that you choose to send us, together with limited technical and security information generated when you access this website.
Why we process it
We use personal information to respond to enquiries, assess commercial opportunities, manage business relationships, protect the website, meet legal obligations and maintain appropriate business records. We only process information that is relevant to these purposes.
Cookies and browser storage
This website currently uses only essential browser storage required for security, access control and remembering your cookie preference. We do not currently activate advertising, profiling or analytics cookies. If optional technologies are introduced later, this notice and the consent control will be updated before they are used.
Sharing and safeguards
Information may be shared with authorised service providers or professional advisers where necessary for a legitimate business purpose or legal duty. We apply reasonable organisational and technical safeguards and do not sell personal information.
Retention and your rights
We retain information only for as long as reasonably required for its purpose, legal obligations or the resolution of disputes. Subject to applicable law, you may ask to access, correct or delete your personal information, object to processing, or withdraw consent where consent is the basis of processing.
Privacy enquiries
For a privacy request or POPIA enquiry, email info@ebkdistributors.co.za. If you believe your information has been processed contrary to POPIA, you may also lodge a complaint with the Information Regulator South Africa.
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